Legal

Privacy Policy

Your privacy matters to us. Find out how Avansera collects, uses, and protects your personal information.

Avansera EZ is committed to compliance with The General Data Protection Regulation and is responsible for the processing of personal data as shown in this privacy policy.

Personal data

Personal data is any information relating to a natural person which can identify them either directly or indirectly. Avansera processes your personal data because you use our services and / or because you provide this data to us yourself. Below you will find an overview of the personal data we process:

Personal identification information (Name, email address, phone number, etc.)
Address details
Location data
Bank account number
Other personal data that the customer actively provides, for example but not limited to in correspondence or by telephone.

You are responsible for the accuracy of the personal data you have provided and for informing Avansera of any changes.

How we collect personal data

You directly provide Avansera with most of the data we collect. We collect and process data when you:

Register online or request any of our products or services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Voluntarily provide personal data actively for example but not limited to via email or telephone.
Pay an invoice.

Special or sensitive personal data

We do not intend to collect data about website visitors who are under the age of 16. Unless they have permission from a parent or guardian. However, we cannot verify that a visitor is over 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you think that we have collected personal information about a minor without parental or guardian consent, please contact us at [email protected] and we will delete this information.

Use of personal data

Avansera collects your data for the following reasons:

Delivery of Services
Process payment and draft our invoices
Sending email correspondence and /or advertising brochures
To call or e-mail you if this is necessary to the performance of Services
Informing you about changes to our services or products
If we are legally obliged to do so, such as the data that we need for our tax return
Sending our newsletter and/or advertising leaflet
Website analytics

When we process your payment, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

Retaining personal data

Avansera does not store Personal Data longer than is strictly necessary to achieve the purposes for which your Personal Data is collected. We will store your Personal Data for the duration in which we have an active agreement to provide you services. Following the termination of such agreement we will continue to store your Personal Data for a 12 month retention period.

Sharing of Personal Data with Third Parties

Avansera shares your personal data with various third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. In addition, in exceptional circumstances, if Avansera wishes to provide your personal data to other third parties, we will only do this with your explicit consent.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. You can set your browser not to accept cookies.

Use of Cookies

Avansera does not use cookies or similar techniques for the running of our website.

Privacy policies of other websites

The Avansera website contains links to other websites. Our privacy policy applies only to our website, if you click on a link to another website, please refer to their privacy policy.

Automated decision making

Avansera does not use automated decision making.

Your data protection rights

Avansera wants to ensure that you are fully informed of all your data protection rights. You have the right to the following rights with respect to your personal data:

Right of access – You have the right to request copies of your personal data.
Right to rectification – You have the right to request correction of information that you believe is incorrect or incomplete.
Right to erasure – You have the right to request erasure of your personal data, subject to certain conditions.
Right to restrict processing – You have the right to request restriction of the processing of your personal data, subject to certain conditions.
Right to object to processing – You have the right to object to the processing of your personal data, subject to certain conditions.
Right to data portability – You have the right to request that the data we have collected be transferred to another organization, or directly to you, subject to certain conditions.

If you wish to exercise any of these rights, please contact us at contact@avansera.com. We will respond to your request within four weeks.

Securing of Personal Data

Avansera takes the protection of your personal data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your personal data is not properly secured or there are indications of misuse, please contact our customer service via contact@avansera.com

Amendments to our privacy policy

Avansera keeps its privacy policy under regular review and reserves the right to amend its privacy policy from time to time. Amendments to the policy will be published on the Avansera official website and will apply from the date of publishing.

How to contact the appropriate authority

Avansera would like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How to contact us

If you have any questions concerning this privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at contact@avansera.com

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